Here at Métier Medical Limited we pride ourselves in our attention to detail and this follows through in our commitment to our distribution partners and end users. From initial dialogue to final delivery and product training, our Business Development and Customer support teams will be working to ensure a positive and seamless purchasing experience.
How we support our customers...
- Preliminary information and advice in relation to our products.
- Assistance with obtaining documentation to satisfy government registration processes and compliance for your region.
- Efficient administrative processes to monitor the progress of your order from initial purchase order to Bill of Lading.
- Quality Control mechanisms to ensure your order is personally inspected and tested by our own Quality Control Manager prior to shipment.
- Assistance with Customs and shipping requirements and associated documentation
- Marketing collateral, product specifications and training materials to ensure you have the necessary tools to fully understand our products and to support your marketing and or training requirements.
- Personalised training sessions on the correct use of our products for your marketing team and end users.
- Follow up service to evaluate sales, product acceptance and consumer feedback.
- A friendly staff member to answer your questions at any time